Privacy Policy
Last Updated: April 1, 2025
Introduction
ONDO Finance ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to these terms, please discontinue use of our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Apply for a loan
- Fill out a form
- Subscribe to our newsletter
- Contact us with inquiries or feedback
The personal information we may collect includes, but is not limited to:
- Name, email address, phone number, and residential address
- Date of birth and gender
- National identification numbers (e.g., PAN, Aadhaar) and other government-issued identifiers
- Employment details and income information
- Bank account details and credit history
- Details of assets and liabilities
- Information about loan requirements and preferences
We may also collect certain information automatically when you visit our website, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referral source
- Clickstream data
How We Use Your Information
We may use the information we collect for various purposes, including:
- Processing your loan application and providing you with the requested services
- Creating and maintaining your account
- Verifying your identity
- Communicating with you about your account, loan application, and our services
- Sending you promotional materials and newsletters (if you have opted in)
- Improving our website, services, and customer experience
- Conducting research and analysis
- Complying with legal obligations and protecting our rights
Information Sharing and Disclosure
We may share your personal information with:
- Financial institutions and lenders to process your loan application
- Credit bureaus for credit assessment
- Service providers who assist us in operating our business and providing services to you
- Legal and regulatory authorities when required by law
- Business partners for joint marketing activities (with your consent)
- Professional advisors such as auditors, lawyers, and consultants
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have various rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
ONDO Finance
Email: contact@ondofinance.in
Phone: +91- 9310123669
Address: H. IN. Kh. No. 293S/F, Western Marg, Near Kher Singh Estate, Saidulajab, New Delhi, South Delhi, Delhi - 110030