Privacy Policy

1. Introduction

ONDO Finance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ondofinance.in and use our services.

This policy applies to information we collect when you use our website, mobile applications, and other online services (collectively, our "Services") or when you otherwise interact with us, including when you apply for a loan or contact our customer service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Full name
• Date of birth
• Contact information (email address, phone number, mailing address)
• Government-issued identification documents (PAN card, Aadhaar card, etc.)
• Employment information
• Financial information (bank account details, income details, credit history)
• Loan application details
• Educational background (for education loans)
• Property details (for secured loans)

2.2 Non-Personal Information

We may also collect non-personal information when you interact with our Services, including:

• Browser type
• IP address
• Operating system
• Device information
• Usage data
• Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and evaluate loan applications
• Verify your identity
• Provide, maintain, and improve our Services
• Communicate with you about your account or loan application
• Send you updates, security alerts, and support messages
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Comply with legal and regulatory requirements
• Prevent fraudulent transactions and monitor against errors
• Process loan disbursements and repayments
• Personalize your experience on our website
• Send marketing communications (with your consent)
• Conduct research and analysis to improve our products and services

4. Information Sharing and Disclosure

We may share your personal information with:

• Banking partners and financial institutions to process your loan application and service your account
• Credit bureaus to verify your credit information
• Service providers who perform services on our behalf
• Legal and regulatory authorities when required by law or to protect our rights
• Professional advisors such as auditors, lawyers, and consultants
• Potential acquirers or investors as part of a corporate transaction

We will not sell, rent, or lease your personal information to third parties without your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. These technologies help us provide you with a better experience when you browse our website and allow us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

8. Third-Party Links

Our Services may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites that you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: